Privacy
What we keep, why, and how to take it back.
Last updated 7 October 2026.
When you order as a guest
To make and deliver your order, we keep what you type at checkout with the order: your name and phone number, the delivery address, area and map pin if you share one (or your car for pickup), your items, and any notes.
This device also keeps a copy of your name, number and address for 90 days, so the next order is quicker. That copy stays on the device. “Not you? Clear these details” in the box removes it.
To stop abuse, we keep a random visitor id in a cookie, and we count orders and sign-in codes by your connection’s IP address and your phone number. We also keep your language choice in a cookie.
When you have an account
An account is optional. If you make one, we keep your email address, your full name and Egyptian mobile, the delivery addresses you save with their map pins, the orders you place while signed in, and your loyalty points: earned on completed orders, spent at checkout, and never expiring.
You sign in with a code sent to your email, or with Google or Facebook. From Google or Facebook we take only your email address.
We use these to fill in checkout, show your past orders and count your points. Orders placed before you had an account are never linked to it.
Your sign-in is kept in a secure cookie on your device until you sign out.
Who handles it
We don’t sell your data or use it for ads. It is held by the services the shop runs on: Supabase stores it and runs sign-in, Cloudflare serves the site, and Brevo sends the sign-in emails. Google or Facebook only take part if you sign in with them.
Deleting your account
On your account page, press “Delete my account”. It removes your profile, saved addresses and points, and the sign-in itself. Your name, phone and address are wiped from your past orders.
The orders themselves stay, without your details, so the kitchen’s sales and stock records stay right.
Or ask us to do it: message us on WhatsApp with the email on your account.
Questions
Ask us on WhatsApp or Instagram.
